Privacy Policy

Last updated: November 10, 2026

5StarAsk collects information you voluntarily submit when requesting a free review audit, such as your name, business name, city, state, email address, optional phone number, and optional Google Business Profile link.

How we use information

We use the information to locate your business, prepare and communicate about your requested audit, respond to inquiries, and maintain records of inquiries. We do not sell your contact information. We do not send automated marketing text messages based solely on the audit form.

Public information

We may consult public business listing and review information to prepare the requested audit. Public review data belongs to its respective providers and may be inaccurate, incomplete or change over time.

Storage and security

Audit submissions are stored on our hosting environment in a directory intended to be outside the public website root. We limit access to authorized personnel and use reasonable administrative and technical safeguards. No method of transmission or storage is completely secure.

Retention and requests

We retain inquiries only as needed for business purposes, service fulfillment and applicable legal obligations. To request information access or deletion, reply to our email after receiving your audit. Before launch, the business operator must add a working privacy contact address here.

Service communications

Submitting an audit request permits us to email you about that request. If we send separate marketing emails, you can opt out. Customers participating in review-invitation campaigns must have appropriate consent and an opt-out mechanism.

Third parties

Hosting providers and permitted communication vendors may process information to provide our services. Google and Google Business Profile are trademarks and services of Google LLC, and 5StarAsk is not endorsed by Google.

Operator note: This is a starter privacy notice, not a jurisdiction-specific legal review. Replace placeholder contact and validate actual retention, vendors, processing, and legal requirements before public launch.